Customers can subscribe to any thread and be notified when new posts are added
Make any forum secure
Set release and expiry date on your forms
Reporting on forum usage
Easy to use administrative interface for managing threads and posts
Limitless customizability of forums
Easy navigation with Dynamic Menus
Let your clients add/edit/delete menu items without touching the HTML or CSS code
Apply your own CSS/HTML styling to menus and insert them on any page
Integrated CRM
Grow your customer database every time your customers enquire or interact with your website
Keep a history of all past customer enquiries
Allow customers to view their past enquiries via secure "member only" areas
Allow customers to keep their details updated via secure "member only" areas
View on a per customer basis details on every action they've taken on your site
Customize and extend the Customer Database to suit your business (All-in-One solution only)
Manage Meta Data
Built-in meta data framework
Create your own meta data tags and easily add them to any web page
Manage Your Website & Web Pages
Use a Microsoft Word like WYSIWYG editor to edit web pages
Use Module Manager to add business functionality without any programming
Make web pages secure
Archiving & Rollback for every web page and template
Automatically creates a working copy of web page until you publish
Apply content approval rules to any web page or template
Use templates to create a consistent look and feel
Use FTP to upload and download web pages
Work directly inside Dreamweaver using our plugin Triangle
Secure "Member Only" Areas
Make any type of content secure (web pages, announcements, Blogs, FAQs, Forums etc)
Manage your customers' access to any secure area
Set expiry date for customer access to any secure area
Easily email login details to every customer in a secure area
Report on customer logins to each secure area
Sitewalk - fool proof editing for your clients
Edit pages the way you see them
See your changes occur in real-time
Allow clients to make edits on the fly, without touching your design
Syndicate Content With RSS Feeds
Create an unlimited number of RSS channels
Syndicate and share any type of content e.g. blogs, web pages, news and announcements, FAQs etc
Set update frequency of your RSS channels
Reports on RSS usage and items selected from within a feed
Website Reporting
Comprehensive reporting without having to add a single line of code to your web pages
Geo-location reporting. See a map of the world.
Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
Detailed reporting on every type of content
Search engine reporting, e.g. search phrases, when your site has been indexed and more
Sophisticated customer reporting framework.
Filter on any system or custom field
Save any report and run later
Export any report to Microsoft Excel for further analysis
Powerful Modules
Ad Rotators
Create any number of ad rotators
Rotate images, HTML snippets or Flash objects
Report on number of impressions, click thrus for any period
Announcements
Keep visitors in the loop with our easy to update announcements module
Syndicate updates with RSS Feed integration
Comments
Customers can comment on blog posts, products, catalogs, and Web App items!
Dynamically render customer comments or reviews on any page
Easily manage and delete customer comments
Drag & Drop Web Form Builder
Build customer enquiry web forms without any programming
Add any number of custom fields to your web form to suit your business
Automatically captures and populates every enquiry in your customer database
Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.
Report on web form submissions including custom fields and easily export to Microsoft Excel
Allow customers to upload files within web forms
Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution only)
Allow refer-a-friend functionality within web forms
Add Image Verification to web forms to stop spam submissions by bots
Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)
Automatically subscribe customer to a Secure Zone upon submission of a web form
Easily add web form to any web page hosted at GB or elsewhere
Customize the landing page customers see after submitting an enquiry
Customize auto responder email sent to customers after they make an enquiry
Integrated Site Search
Powerful, built-in site search
Search your entire site or limit indexing to specific pages
Add a site search bar to your site in seconds
Manage Bookings
Allow customers to book into events
Automatically manage capacity
Use inbuilt follow-ups framework to remind attendees of upcoming events
Collect payments with bookings
Customize the landing page customers see after booking
Customize auto responder email sent to customers after they make a booking
Sophisticated customer report generator to allow to generate and save booking-related reports
Media Downloads
Upload and track media downloads
Make any download item secure using a "Members Only" area
Capture detailed reporting data
Photo Galleries
Create any number of photo galleries
Easily add a photo gallery to any web page
Add a description to any photo
Customize layout and appearance of photo galleries
Web Apps
A framework to create any type of content, e.g. job listings, real-estate listing, a car catalogue etc using a point-n-click approach
Create any number of web apps (web applications)
Use various modules to easily publish web apps on your website, e.g. all web apps, latest web apps, random web app, web apps within a classification and so forth
Allow customers to search within any web app on your site. The system will generate a search form that matches the schema of your web app.
Allow customers to submit, edit and delete web app items via your website. Optionally you can be notified when they do.
Make any web app item secure
Easily share and syndicate any web app items using RSS
Allow customers to submit comments on any web app item
Report on web apps and drill down to see item usage
For faster management use Import feature to manage your entire web app catalogue of items from a single Excel file
eCommerce
Affiliate Programs
Setup any number of Affiliate Programs
Report across an Affiliate Program or measure an individual affiliate's performance
Reward your affiliates based on the actions the customers they refer make, e.g. purchases made (and amounts), enquiries made etc.
Easily email Affiliate Program details to subscribers of an Affiliate Program
Catalogs & Products
Setup an unlimited number of Catalogues & Products
Set Release and Expiry on any Catalogue or Product
Sell e-Products. Limit how many times and where they can be downloaded from
Set product weight / volume for any product to control the shipping options that are displayed
In addition to the 2 default images for every product, choose up to 10 preview images for any product. The system will automatically generate thumbnails
Use Buy and/or Get-a-Quote option for checkout. Buy option will force customer to pay for goods. Quote option
Make any catalogue secure (All-in-One solution only)
Selectively hide prices. For any catalogue hide product prices on the public site and display for existing customers
Configure the order in which catalogues or products are ordered (put popular products first)
Use sophisticated product search module to allow customers to search by keywords, within a catalogue, within a price range and choose how they want the products listed
Put any product On Sale. This crosses out the products retail price. E.g. was $199 now only $99.
Collect customer comments on any product (All-in-One solution only)
System utilizes Ajax technology for better customer experience
Customize Your Online Shop
Limitless customizability of the online shop and the checkout process
Limitless customizability of invoice / quotes emailed to customers
Discount Codes
Create any number of discount codes
Set your own discount rates
Set release and expiry of discount codes
Easily Manage Your Online Shop
For faster management use Import feature to manage your entire online shop including products, pricing, catalogues, grouping, inventory control and more from a single Excel file
Export your entire product catalogue in one click. Make changes and re-import
Or use web-based interface to manage your online shop
eCommerce Reporting
Sophisticated e-commerce reporting framework
Sophisticated customer reporting framework
Track sales and payments
Track abandon rates and where customers abandon in online shop
Report on top Catalogues and Products. By amount or quantity sold
Report on Shipping Options and popularity
Report on Discount Codes and redemption
Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
Geo-location reporting. See a map of the world
Track usage for any catalogue or on an aggregate basis
Track usage for any product or on an aggregate basis
Save any report and run later
Export any report to Microsoft Excel for further analysis
Gift Vouchers
Create any number of Gift Vouchers with any dollar value
Gift Vouchers can be redeemed to buy products in your online shop
Integrated Customer Database
Keep a history of all past customer purchases
Give loyal customers individualized discounts. You can apply a different discount for every catalogue and every customer
Allow customers to view their past orders and even redownload any e-Products previously purchases via secure "member only" areas (All-in-One solution only)
Setup reoccurring orders and payments. Automatically emails invoices to customers
Customize and extend the Customer Database to suit your business (All-in-One solution only)
Inventory Control & Drop Shipping
Complete inventory control. Optionally hide products from shop if out of stock
Allow any out-of-stock product to be pre-ordered
Set re-order threshold and be notified when product stock level falls below a certain quantity
Enable drop shipping on any product and automatically notify suppliers to fulfill customer orders
Multi-Currency Support
Sell global, act local with multi-currency support
Set prices for products in any currency
Setup shipping options for various countries
Setup tax codes for various countries
Support for many payment gateways throughout the world
Payment Gateways
Integrated with popular payment gateways throughout the world
Offer COD / Check options at checkout
Offer PayPal as a separate payment gateway
Google Checkout
Use Process Offline and process payment using existing POS system
Create any number of tax codes and rates for any country that you operate
If in USA automatically apply relevant state tax rate at checkout to products and shipping charges
Apply tax codes easily to products and shipping charges
Up-sell, Cross-sell and Product Grouping
Group similar products together, e.g. By size or by color, Small Shirt, Medium Shirt, Large Shirt
Increase sales using Cross/Upsell by relating products together. E.g. relate cell phone with charger and car kit.
Display related products separately or as checkboxes so the customer can add them to cart at the same time as buying the main product
Or use product attributes to create any number of drop downs to collect information from customers when they add products to the cart, e.g. Size, Color, Style, Gender
XML Feeds
XML feed of all products to use with 3rd party affiliate network such as ClixGalore
Email Marketing
Build Targeted Recipient Lists
Create unlimited number of lists for better targeting and results
Use customer report generator to dice and slice your customer database
Easily add a subscription box to any web page hosted at GB or elsewhere to allow customers to subscribe to your newsletters
Customize the landing page customers see after subscribing to your list
Customize auto responder email sent to new subscribers after they subscribe
Double opt-in mechanism
Be notified via email every time a customer subscribes to a list
Email Deliverability & Spam Control
Double Opt-In mechanism
Unsubscribe link on all newsletters
From email address verification
Email Marketing
Send One-Off Emails
Setup Birthday Loyalty Campaigns, e.g. setup one campaign to automate saying happy birthday to your customers on their birthday
Setup Anniversary based campaigns, e.g. based on previous holiday purchase, automate reminder in 6-months or 12-months
Setup Multi-Part email newsletter series. E.g. Customer signs up and receives issue 1 on sign-up, issue 2 a few days later, issue 3 a few days after that and so forth
HTML or Text Emails (HTML emails contain text version also)
Send a campaign to any customer group or your entire customer database
Preview your campaigns by emailing it to yourself or any one else before finalizing
Email Marketing Reporting
Track Open Rate of HTML emails
Track Links clicked and most popular links (available for both HTML and Text formatted emails)
For the first time track customer Actions e.g. customer made a purchase, customer made an enquiry and so forth (All-in-One solution only)
Track bounce rates
Track customer unsubscriptions from your campaigns
Live Feed
Sophisticated customer reporting framework
Filter on any system or custom field
Save any report and run later
Export any report to Microsoft Excel for further analysis
Integrated Customer Database
Grow your customer database every time your customers subscribe or interact with your website
Centrally manage your customer's campaign subscriptions
A full history of past campaigns sent to each customer including open rates, actions taken and links clicked
Increase your sales by utilizing up to 5 anniversary dates for each customer, e.g. date of last holiday booked, date of last car service. Use loyalty campaigns to automate communication around these key events on a one- on-one basis
Customize and extend the Customer Database to suit your business (All-in-One solution only)
Customer Database Management
Drag & Drop Web Form Builder
Build customer enquiry web forms without any programming
Add any number of custom fields to your web form to suit your business
Automatically captures and populates every enquiry in your customer database
Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.
Report on web form submissions including custom fields and easily export to Microsoft Excel
Allow customers to upload files within web forms
Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution only)
Allow refer-a-friend functionality within web forms
Add Image Verification to web forms to stop spam submissions by bots
Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)
Automatically subscribe customer to a Secure Zone upon submission of a web form
Easily add web form to any web page hosted at GB or elsewhere
Customize the landing page customers see after submitting an enquiry
Customize auto responder email sent to customers after they make an enquiry
Integrated Customer Database
Grow your customer database every time your customers enquire or interact with your website
Keep a history of all past customer enquiries
Allow customers to view their past enquiries via secure "member only" areas (All-in-One solution only)
Allow customers to keep their details updated via secure "member only" areas (All-in-One solution only)
View on a per customer basis details on every action they've taken on your site
Customize and extend the Customer Database to suit your business (All-in-One solution only)
Lead Management Reporting
Sophisticated customer reporting framework.
Filter on any system or custom field
Save any report and run later
Export any report to Microsoft Excel for further analysis
Manage Customers & Cases
Easily manage customers and their individual cases
Manually add extra details such as secondary phone numbers or email addresses
Add notes and tasks to customers and companies
Create relationships between customers and companies
View a live feed of individual customer activity
Manage subscriptions to email newsletters and secure zonees
Reporting & Analytics
Generate Customer & eCommerce Reports
Generate your own Customer & eCommerce reports
Filter based on any system field or custom field
Save any report for future use
Export report data to Excel, CSV or PDF format for further analysis
Live Feed
View a live feed of customer activity upon logging in to your Admin Console
A bird's eye view of your Online Business performance
Reporting Dashboard
Tightly integrated reporting framework, capturing every customer interaction with your site
View a summary of website traffic from your reporting dashboard
Browse detailed metrics and analytics based on path, geographic location, browser type, search engine referrals
Other Features
Accessibility
Web-based Admin
FTP
Import / Export options
Work directly inside Dreamweaver using our plugin Triangle
Extensive Web Services framework
Administrative Tools
Easily add and manage Users and Roles
Customize granular permission levels for a role
Create your corporate taxonomy and assign content to various categories for easier publishing
Customize and extend the Customer Database to suit your business (All-in-One solution only)
Business Workflow Engine
Create and Build Business Workflows to automate follow-up
Create single or multi-step workflows
Be notified via Email or SMS
Set SLA's (Service Level Agreements)
Set duration and reminders for every step of the workflow
Set escalation rules
Setup 3rd party notifications to notify customers as you internally progress through a workflow
Apply workflows to customer enquiries, orders, bookings as well as for content approval
Integrated SEO
Integrates with Google/Yahoo/Live sitemap. A daily feed of all content within website is produced for maximum exposure in the search engines
Search engine feed also includes every catalogues and products (eCommerce only)
Search Engine Friendly URLs. Catalogue and product names used in URLs to maximize search engine friendliness (eCommerce only)
Multilingual Administration Interface
Available In:
English
German
Spanish
French
Swedish
POP3 Email
POP3 email. Use with Outlook, Thunderbird or any other popular email program
Content Management
Powerful Modules
eCommerce
Email Marketing
Customer Database Management
Reporting & Analytics
Other Features
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